Advice to Protect eCommerce Website Availablilty and Security in the Holiday Shopping SeasonRe

                                         Gareth Hoyle


Retailers cannot afford for their eCommerce website to have any malfunctions during the upcoming Holiday season. What should these internet retailers do to ensure that they do not lose money due to security problems or a website outage?  Great advice on the internet has been found to share!

Prepare for the Worst and Plan for the Best

To ensure website availability and security , online retailers must prepare for the worst through escalation and incident response planning by outlining standard operating procedures for down time, including establishing and training incident-response teams. They should also monitor their site diligently to determine service health
and identify anomalies quickly and accurately, as well as provide failover to back-up IP addresses to ensure the site is always available.


Improve Your Infrastructure

Optimize the scalability and performance of your internet infrastructure with demonstrated management of increased traffic load coming your way during the holiday shopping season. Whether you manage your site internally of through a vendor, a track record maintaining satisfactory service levels during the rest of the year may not be a reliable indicator that service level can be maintained during the peak holiday traffic season. If scalability and performance of your infrastructure are not optimized, it could damage you sales revenue and reputation at the worst possible time.


Don't Forget About DDoS

With the increase in size and complexity of distributed denial of service (DDoS) attacks, companies should consider leveraging upstream service providers to protect both Web servers and DNS. If either goes down, a company could be out of business. A cloud-based approach to both DNS management and DDoS protection provides a cost-effective alternative to maintaining uptime.

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Implement Security Best Practices By Partnering With a Security Provider for Holistic Support

Not all ecommerce sites can develop an internal cyber intelligence capability. Security service providers can help to quickly identify and understand the various security incidents and their implications,determine effective mitigation and remediation tactics, and develop a clear plan to enhance security.

There are very good security support providers out there on the web.  Do research based on product reviews and pricing that you can afford.

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